Guidelines
From Community Ban List
In order to keep reports strong and valid, The CBL has several guidelines that every report must abide by in order to be confirmed.
Contents |
Types of Reports Accepted
The CBL accepts three general types of reports from its users.
Cheats
Cheat reports are reports that contain evidence of occurrences in Combat Arms that could only happen by interference from a 3rd-party program or action which is usually some type of hack. For example, a cheat is someone walking much faster than is possible or shooting and killing through solid walls or objects.
Glitches
Glitch reports contain evidence of a user committing some action in game that causes them to gain an unfair and unintended advantage such as going into a wall or being able to see through objects that are solid on the other side. For example, someone knifing a wall to get inside would be trying to get into a Glitch. (Note that the player needs to actually be inside the glitch for the report to be accepted)
Exploits
Exploit reports show that a player is using an intended element of the game to get unintended results or advantages. For example, Snow Ball Fight gave points for defrosting team mates. Team members purposely froze themselves to perpetuate the amount of times this action could be performed thus increasing experience. The CBL does not accept reports on the Snow Ball mode, however.
Reports Not Accepted
The CBL does not accept reports of play harassment, use of profanity, GM Impersonation, or scamming. These are issues that can be reported to Nexon via the Combat Arms User Abuse Report Form. The CBL also does not accept "Teamview" evidence; Nexon doesn't either. The CBL, however, does encourage that players use the TeamViewer Program under the terms of their personal license in order to keep your clan clean.
Statistic Reports
Stat reports make up the fourth kind of report that can be found on The CBL. The CBL does not accept stat reports from its players; The CBL is programmed to automatically fetch this information. Stats are analyzed when a player is searched and flagged if they are determined to be out of the ordinary. This is shown with a red flag symbol on the player's profile page. The CBL also does not accept reports for stats that are not available on player profiles such as FireTeam stats, Papa Server stats, etc. Delta stats have not been subject to flagging since they have been determine to be unreliable in accuracy.
Hosting Limitations
You cannot report someone with evidence you are not hosting yourself. Using someone else's image hosting account or YouTube channel is not permitted. If you find evidence of someone cheating displayed online, you may download and host the evidence yourself, provided it meets our Guidelines. Please do not report a player using evidence created by someone else with the intentions of submitting their own report; yours will be voided as a duplicate.
Screen-shot Evidence
Screen-shot evidence is the most common kind of evidence used to capture hackers. Still pictures of Combat Arms can be captured and saved automatically by pressing the "Prt Sc" (abbreviations vary) button located in the top right area of a keyboard. The save location is */Combat Arms ; right inside of the Combat Arms folder.
Direct Link to your images!
- Check HERE for more information on where to find the direct link using common online image hosts.
- Any images that are not direct links may result in the report being voided.
General Guidelines:
- Screen-shots must be taken using the PrtScn (Print Screen) button while playing Combat Arms. These can be found in your C://Nexon/Combat Arms folder. Screen-shots taken with FRAPS, XFire or any other 3rd party program will no longer be accepted and will be voided for reason "Combat Arms SS Only."
- Screen-shot evidence must be uploaded to a free and clean image hosting website such as Imageshack. We cannot access images saved on your computer.
- In-game screen-shots are the only acceptable screen-shots. Screen-shots outside of Combat Arms are not necessary whether they be pictures of stat pages or anything else.
- Screen-shots of chats/texts in game are not sufficient to prove anything regardless of what is being discussed.
- Screen-shots should be of maximum resolution. If someone is playing on a small resolution, the evidence becomes harder to interpret and more likely to be voided. We do not accept screen shots smaller then 640 x 480 resolution.
- Screen-shots that are edited will not be accepted under any circumstances.
- Screen-shots to be used for evidence must be the original full size. If your image host re-sizes them, you need to use an alternative host.
Compressed Images:
Close to the beginning of June 2010 Photobucket, along with some of the other larger image hosts have decided to compress old images by basically downgrading the quality of the photos. When the hosts do this it alters the image in such a way it makes it impossible to tell if the image is a legit screenshot. It is very important to us that we only receive ORIGINAL in-game screenshots and the program we use to detect this unfortunately cannot differentiate between this new compression signature and edited images. Therefore, we will no longer be accepting images with this new compression signature to ensure the safety of every players names from being falsely accused.
If you see your report voided for "Compressed: Please Re-Submit" then please do as it says and use one of the following methods:
- Upload to Imageshack
- Upload and submit right away (takes a bit of time before the image is compressed)
- Use video evidence
Note: Combat Arms Screenshots Only and Compressed Images policies do not apply to older reports which were confirmed before these policies went into effect.
Video Evidence
Video evidence is growing in its amount of times used to report hackers. Videos generally provide a better feel of what is going on in the game and can show exactly what happened. The preferred programs amongst most Combat Arms Players are FRAPS and XFire.
General Guidelines:
- Videos for reports must be uploaded to a streaming website such as YouTube, XFire, Imageshack, or Photobucket.
- Videos of screen-shots alone will not be accepted.
- Video evidence may be edited. However, it cannot be edited in such a way that blocks part of the screen, hides part of the game, or otherwise inhibits an evaluator's ability to determine what is going on in every second of the video. Slow-motion effects to show an aimbot user or fast-motion to show an AFK Bot are examples of edits that would be accepted. The important thing to remember is we must see the incident in an unedited state. Annotations are fine since they can be turned off.
- Videos submitted as evidence must be of high enough quality to be legible. If an evaluator cannot read the names inside of a video, he or she can't evaluate the report. For a guide on rendering and uploading Videos in good quality, click this Video Upload Guide.
- Video evidence can contain non-offensive music so long as the in-game sound is not available. In-game sound is preferred over all else, even if it includes voice chat. Sound is required to prove Chams.
- Lengthwise, video evidence should be kept short and concise in most cases. Reporters should get right to the core evidence and not waste time with unnecessarily long introductions. In reports of Chamming, much more video is required than normal but that doesn't mean a reporter should submit a ten minute video.
- Videos of screen-shots alone will not be accepted.
- If you are having trouble using xfire videos, remove the / at the end of the link and the form will accept them.
Implied Consent
By submitting evidence to The CBL, a reporter is stating that he or she is the original owner of the evidence OR that he or she has permission from the original owner to use his or her captured evidence (permission from a hacker to use video he or she filmed of himself or herself hacking is not required for obvious reasons). That reporter is also allowing The CBL to publicly display his or her submitted evidence and reports. A reporter also agrees to allow The CBL to rehost evidence and reports to guarantee availability.
